Services 
& Agencies

Back to Services & Agencies

Towards Healing

Towards healing  

Towards Healing is a Church protocol for dealing with complaints of abuse by clergy, religious and other employees (paid and non-paid) of the Catholic Church in the Diocese of Ballarat. Towards Healing was initiated by the Dioceses of Australia in 1996. Copies of the protocol are available here. A diocesan advisory committee was also formed to assist with these matters. The diocesan Towards Healing Working Group deals with education and prevention (as outlined in Towards Healing), advises the Bishop on these matters, and ensures the recruitment and presence of suitably trained personnel to staff Towards Healing.

For details of how to contact Towards Healing see below.


RESPONSE FROM BISHOP CONNORS TO THE ESTABLISHMENT OF A PARLIAMENTARY INQUIRY INTO SEXUAL ABUSE.  READ HERE


The Response of the Church

During his visit to Australia for World Youth Day, Pope Benedict XVI offered an apology to the victims of abuse during one of his homilies. Click here to read the apology.

The National Professional Standards Committee issued a statement following the Papal Apology. READ HERE


The Diocese of Ballarat

In this Diocese, the Bishop has acknowledged with deep regret that a number of people have abused children, adolescents and adults who have been in their pastoral care.

Any attempt to sexualize a pastoral relationship is a breach of trust, an abuse of authority, and professional misconduct. Any form of sexual behaviour with a minor or adolescent is always sexual abuse.

It is both immoral and criminal. Clergy, members of religious orders, and others who work in the name of the Church are in a special position of trust and authority in relation to those who are in their pastoral care. For example; parishioners, people seeking advice, the sick, people with disability, students at schools.

Principles and procedures in responding to complaints of sexual abuse against personnel of the Catholic Church in Australia have been set out in the booklet Towards Healing. This process also applies to complaints of physical and emotional abuse.


How do I make a complaint?

 

By Phone: 

RING THE Towards Healing HELP LINE – ph: 1800 816 030 (free call)

  • Ring and say you wish to make a complaint. You will be put in touch with a Contact Person living in your part of the State.
  • The Contact Person will arrange a meeting at a location to suit you. The Contact Person will document your complaint.

You can ring the Help Line number if you wish to:

  • Talk in confidence about what happened, and about your current situation.
  • Make an official complaint which will be registered and investigated using the Towards Healing Process.
  • Ask in confidence for assistance and support (e.g. counselling)

In Writing:

Professional Standards Resource Group (Victoria)
PO Box 6186
Mildura West 3500
Email: Towards Healing


 IF YOU WISH YOU CAN CONTACT THE POLICE AT ANY TIME

Stewardship

Pastoral

Welfare

Education

We are the Catholic Church in the Ballarat Diocese
we gather in the name of Jesus from the Murray to the sea
in interwoven faith communities. Spirit filled
we celebrate and share our journey
reaching out to nurture all God's people.

Diocesan Vision Statement 2005

All Enquiries

PO Box 576
Ballarat, Victoria 3353

Phone +61 3 5337 7111

Where to find us

Catholic Diocese of Ballarat
5 Lyons Street South
Ballarat, Victoria 3353